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Patient Responsibilities for Telemedicine Visits

You have been invited to participate in a telemedicine visit with our office. In order to be able to perform the visit, you will need to do the following:

  1. Have access to a computer with a working webcam, speakers, and microphone. You are welcome to wear ear phones if you will be the only person on your end participating in the visit.
  2. You will need to download software or an app to your computer for the visit. Instructions will be forwarded to you in an email.
  3. Be sure to do a “test run” to assure that the program is working properly and to become familiar with its features prior to the visit.
  4. Download the “Informed Consent for Telemedicine Services” form here. Please fill out all information and fax (850-932-3839) or mail to our office.

Your Responsibilities and Things to Think About in Order to Promote a Successful Visit

Your telemedicine visit is an extension of the face-to-face office visit. Therefore, every effort should be made to minimize distractions. Please be aware that if conditions are not optimal, or in the event of technical difficulties, the visit may be stopped and rescheduled as traditional office visit. Phone calls to not constitute a telemedicine visit and will not be accommodated in lieu of computer interaction.

  1. Direct lighting is better than back lighting.
  2. Close your blinds to prevent glare on the computer screen.
  3. The camera should be “face-on” rather than angled upwards or downwards.
  4. Assure that there is minimal background noise. Turn off all televisions and music.
  5. Choose a quiet room where you can be uninterrupted for the duration of the visit (approximately 15-20 minutes).
  6. Please arrange for someone to watch your other children and pets during the office visit.
  7. Please turn off or mute your cell phone.
  8. Avoid checking email or texting during the telemedicine visit.
  9. Because you will be at home, your attire is likely to be casual. Please assure that proper clothing is worn so that there is no unintended exposure of body parts or wardrobe malfunctions.
  10. Older children who can sit quietly are encouraged to attend and participate in the telemedicine visit with you.